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/ Documentation /Cart Abandonment Recovery/ Roll Back to a Previous Version of Cart Abandonment Recovery for WooCommerce

Roll Back to a Previous Version of Cart Abandonment Recovery for WooCommerce

If an update causes problems on your store, you can switch Cart Abandonment Recovery back to an earlier version. There are two ways to do it.

Method 1: Roll back from the plugin settings

Cart Abandonment Recovery has a built-in rollback option, so you don’t need any extra plugin. It’s in the plugin’s settings.

  1. In your WordPress dashboard, go to WooCommerce > Cart Abandonment > Settings.
  2. Click the Advanced tab.
  3. Find Rollback To Previous Version. The dropdown shows the versions you can switch to.
The Advanced tab with the Rollback To Previous Version option highlighted
  1. Open the dropdown and choose the version you want to go back to.
The version dropdown open, listing earlier versions
  1. Click Rollback. A box asks you to confirm. Check the version number, then click Confirm. WordPress installs that version for you.
The confirmation box asking if you want to roll back to the selected version
  1. WordPress now downloads and installs the older version. You’ll see a progress screen. Wait until it says Plugin updated successfully and Plugin reactivated successfully, then click Go to Plugins page.
The rolling back is in progress
  1. On the Plugins page, find Cart Abandonment Recovery for WooCommerce and check the version number. It should now show the version you chose.
The Active plugins list showing the older version number

Changed your mind at step 5? Click Cancel and nothing happens.

Method 2: Roll back manually

Use this method if you can’t open the plugin’s settings page. For example, if the current version causes an error.

  1. Go to the Cart Abandonment Recovery page on WordPress.org and scroll to Advanced View.
  2. Open the Previous Versions dropdown, choose the version you want, and click Download.
  3. In your WordPress dashboard, go to Plugins > Installed Plugins, then deactivate and delete the current version of Cart Abandonment Recovery.
  4. Go to Plugins > Add New > Upload Plugin, choose the ZIP file you downloaded, and click Install Now.
  5. Click Activate Plugin.
Plugin Page Advanced View on WordPress.org
Previous Version Plugin Dropdown

Before you roll back

  • Take a backup. Make a full backup of your website first, so you can restore it if something goes wrong.
  • Check compatibility. Make sure the version you choose works with your current WordPress and WooCommerce versions.
  • Cart Abandonment Recovery Pro isn’t rolled back. The rollback only changes the free Cart Abandonment Recovery plugin. If you use Cart Abandonment Recovery Pro, check that the two versions work together.

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