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/ Documentation /CartFlows/Order Bump/ CartFlows Order Bump AI

CartFlows Order Bump AI

CartFlows Pro includes Order Bump AI, a set of AI-assisted tools that help you choose which product to offer as an order bump and write the copy that goes with it. Instead of guessing which add-on will appeal to a shopper, or staring at a blank text field for the bump’s title and description, you can let AI make suggestions you can accept, tweak, or ignore.

This guide walks you through how Order Bump AI works, how to turn it on for a checkout step, and what your shoppers actually see.

How Order Bump AI Works

Order Bump AI adds two independent tools to any order bump on your checkout: one for picking the product, and one for writing the text around it.

  • Product suggestions — AI looks at the product already in the bump (or a pool of products you choose) and recommends the one most likely to appeal to a shopper, along with a short reason.
  • Automatic matching — Instead of one fixed product, you can let AI choose from a pool per shopper, based on what’s already in their cart.
  • Written copy — AI can write the bump’s title, description, highlight text, and checkbox label for you, offering a few options to pick from.

Your shoppers never see anything labeled “AI.” They just see a normal order bump on checkout, one that’s more likely to be relevant to what they’re already buying.

How to Set Up Order Bump AI

Order Bump AI is configured per order bump, so you can use it on some bumps and leave others exactly as they are.

Step 1. From the WordPress admin, go to CartFlows → Funnels and open the funnel that contains your checkout step.

Step 2. Under that checkout step, you’ll see an Order Bumps section. If you don’t have one yet, click Add Order Bump and give it a name.

Step 3. Click the gear icon on the order bump you want to set up.

Opening an order bump's settings from the Order Bumps list

Step 4. On the Product tab, choose how you want the product selected:

  • Manual (default) — Pick one fixed product for the bump, as usual.
  • AI Auto — Build a pool of eligible products, and each shopper is shown whichever one AI judges most relevant to their cart.
The Product tab of an order bump's settings, showing the Manual and AI Auto toggle

Step 5. If you’re using Manual mode, click Let AI suggest a product. AI returns one recommended product with a relevance badge and a short reason. Click Accept to use it, or Ignore to pick a different product yourself.

An AI product recommendation with its relevance badge, reason, and Accept / Ignore buttons

Step 6. If you’re using AI Auto mode, search for and add products to the pool. Each product keeps its own quantity and discount settings. Aim for at least 3 products in the pool. If you’re under that, you’ll see a badge reminding you that more products give AI better matches to work with.

The AI Auto product pool, with the pool size badge and an explanation of how AI picks between pool products

Step 7. Go to the Content tab. Next to the Checkbox Label, Highlight Text, and Description fields, click Write with AI. Review the options AI generates and click one to apply it, or click Regenerate for new options.

The Content tab, with Write with AI next to the Checkbox Label, Highlight Text, and Description fields

Step 8. Click Save Settings at the top right.

Order Bump AI is now active on that order bump.

Connecting to CartFlows AI

The first time you use any AI tool in CartFlows, you’ll be asked to Connect to CartFlows AI. This is a one-time, free account connection, separate from your CartFlows Pro license, and only users who can manage your site’s settings can set it up.

The Connect to CartFlows AI prompt, shown the first time you use any AI tool

Order Bump AI in Action

On the frontend, an order bump set up with Order Bump AI looks exactly like any other order bump. There’s no AI label or badge shown to shoppers.

The one difference shoppers may notice is with AI Auto mode: since the product shown can vary from one shopper to the next based on their cart, two people checking out at the same time might see different bump offers. Once a shopper has been shown a product (or accepted the bump), that same product stays consistent for them through the rest of checkout.

If AI can’t find a suitable product for a shopper’s cart, for example if your product pool is too narrow, the bump is simply skipped rather than showing something irrelevant.

Frequently Asked Questions

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