- Getting Started
- Creating Your First Funnel
- CartFlows Funnel Step Types
- Starting a Funnel from a Product Page
- How to Edit and Customise Funnel Steps
- Using CartFlows with or without Store Checkout
- How to Add /Assign Products to a Checkout Step
- How to Create One-Click Upsell and Downsell Offers
- How to Use Canvas Mode to Visualize Your Sales Funnel
- Hiding Fields on the Checkout Page
- Installing WooCommerce
- Using WooCommerce
- Adding Products in WooCommerce
- Using Your Theme's Header & Footer in a Step
- Embedding a Checkout Form on the Checkout Page
- Hiding WooCommerce Pages and Products
- Using Pricing Tables
- Adding an Affiliate Program
- Setting a Funnel as the Homepage
- Dynamic Offers aka Rule Engine
- Instant Layout for Checkout and Thank You Step
- Adding Products from the URL to the Checkout Page
- Deleting Plugin Data During Uninstallation
- Importing Ready-Made Templates for Funnels and Steps
- Importing and Exporting Funnels and Step
- URL Parameters
- Replacing the Main Checkout Order with an Upsell or Downsell
- Rolling back to a Previous Version
- Using the "Order Custom Field" Rule of Dynamic Offers with Custom Field Editor
- Google Address Autocomplete
- Flatsome UX Builder
- ActiveCampaign
- Paypal Reference Transactions
- How PaypPal/Stripe Works
- Enabling Enfold Avia Layout Builder
- Setting Up Authorize.net for Upsell & Downsell
- Supported Payment Gateways
- Setting Quantity and Discount for Products on the Checkout Page
- Adding Custom Payment Gateway Support for One-Click Upsell and Downsell
- Funnel in Test Mode
- Troubleshooting Plugin and Theme Conflicts
- Resolving the "Please Select a Simple, Virtual, and Free Product" Error
- Fixing Endless Loading on the Checkout Page
- Fixing the "We can't seem to find an order for you." Error on the Thank You Page
- Troubleshooting License Activation Issues
- Fixing the "Checkout ID Not Found" Error
- Fixing the "Session Expired" Error Message
- Resolving "Order Does Not Exist" Error on Upsell/Downsell Page
- Fixing the "Sorry, This Product Cannot Be Purchased" Error
- Disabling Auto-fill of Address Fields Based on Zip Code
- Enabling Theme's Scripts & Styles Without Changing Page Template
- Disabling Auto-fill of Checkout Fields
- Allowing Cache Plugins to Cache CartFlows Pages
- Changing the "Choose a Variation" Text
- VAT Field Not Displaying for WooCommerce EU/UK VAT Compliance Plugin
- Enabling the Product Tab on Store Checkout
- Displaying the Order Summary Open on Mobile Devices
- Refreshing the Checkout Page After CartFlows AJAX Calls
- Overview
- Installing Modern Cart Starter
- Installing Modern Cart Pro
- Activating License Key
- Customizing General Settings
- Customizing Cart Tray Labels
- Customizing Cart Icon Settings
- Customizing Cart Tray Styling
- Understanding the Product Recommendations Feature
- Controlling Product Recommendation Source for Empty Cart
How to Use the Permalink Settings in CartFlows
CartFlows includes its own permalink settings that let you change the slugs used in funnel and step URLs. This is different from the default WordPress permalink settings.
This documentation explains the difference between the two and how to change the CartFlows slug structure.
WordPress vs CartFlows Permalink Settings
- The WordPress Permalink Settings are located under Settings > Permalinks. These apply to the entire website, including CartFlows pages.
- The CartFlows Permalink Settings are located under CartFlows > Settings > Permalink and control only the slugs used for CartFlows funnel and step URLs.
If your WordPress permalink structure is set to anything other than Post name, you may see URLs like:
yourdomain.com/cartflows_step/checkout-page/
Change the Permalink Slugs for CartFlows
To change the default slugs used in funnel and step URLs:
- Go to CartFlows > Settings in your WordPress dashboard.
- Click on the Permalink tab.
- Choose one of the available options:
- Default Permalinks – Resets to cartflows_funnel and cartflows_step
- Funnel and Step Slug – Lets you rename both funnel and step slugs at once
- Funnel Slug – Lets you rename only the funnel slug
- Step Slug – Lets you rename only the step slug
- Enter your preferred slug values.
- Click Save Settings.

This will update the structure of your CartFlows URLs across the site.
How to Remove cartflows_step from the URL
To remove cartflows_step from the URL of your funnel steps:
- Set your WordPress permalink structure to Post name under Settings > Permalinks.
- In CartFlows > Settings > Permalink, choose the Default Permalinks option.
- Under Post Type Permalink Base, set the step base to cartflows_step and the funnel base to cartflows_base.
- Click Save Settings.

For help configuring your WordPress permalink settings, refer to this doc: Recommended Permalink Settings
Using One URL for Every A/B Test Variation
When you run a split test, each version of the step has its own URL. By default, visitors who open the original step’s link are sent to the URL of the version they were assigned, and any tracking tags in the link, such as UTM tags, come along with them.
If you’d rather every visitor stays on the original step’s URL, turn on Override Permalink for A/B test. Each visitor still sees their assigned version, and views and conversions are still counted for the right version.
This setting is helpful when:
- Your ads or affiliate links point to one exact URL.
- A tracking tool or script is set up for a single page address.
- You want customers to see the same address no matter which version they get.
To turn it on:
- Go to CartFlows > Settings and click the Permalink tab.
- Scroll down to A/B test Permalink.
- Tick Override Permalink for A/B test.
- Click Save Settings.

To learn more about how split tests work, see How Split Testing Works in CartFlows: A Beginner’s Guide.
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