- Flatsome UX Builder?
- How To Enable ActiveCampaign With CartFlows?
- How to Enable Paypal Reference Transactions?
- How Does Paypal/Stripe Work in the Case of Cartflows?
- How to Enable Enfold Avia Layout Builder in CartFlows Steps?
- How to Setup Authorize.net Gateway for the Cartflows Upsell & Downsell?
- List of all the Supported Payment Gateways by CartFlows
- How to Setup A/B Testing with Google Optimize for CartFlows?
- How to Set Quantity and Discount for Product on the Checkout Page.
- How to Add the Custom Support of any Payment Gateway for One-Click Upsell & Downsell in the CartFlows?
- How To Use CartFlows With Your Own Template?
- How To Use CartFlows With Beaver Builder?
- How To Use CartFlows With Thrive Architect?
- How to Hide Checkout Fields from the Checkout Page?
- Global Checkout
- How To Use WooCommerce?
- How To Install WooCommerce?
- General Settings Overview
- How To Use Your Themes Header & Footer In A Step?
- How To Embed A Checkout Form on the CartFlows Checkout page?
- How to Enable Webhooks in WooCommerce Cart Abandonment Recovery Plugin?
- Shortcode Reference for Email Fields in Cart Abandonment
- Filters to Customize Product Table
- Cart Recovery Emails not Sending [Cart Abandonment]
- Abandoned Orders Not Capturing [Cart Abandonment]
- How to Resolve the Recovery Email Going to Spam?
- Cart Abandonment Cookies/GDPR Compliance
- Configuring WooCommerce Cart Abandonment Recovery Settings
- Flow In Test Mode
- How to Troubleshoot a Conflict with the Plugin & Theme?
- How to Solve the Never-Ending Loading Issue on the Checkout Page?
- How to Solve the “Order Not Found” Error Message on the Thank You Page?
- How to resolve “Checkout ID not Found” Error message?
- How to Resolve “Session Expired” Error message?
- How to Resolve “Order Does not Exist Error” on Upsell & Downsell Page?
- How to Resolve “Sorry this product cannot be purchased” Error Message?
- How to Resolve “No product is selected…” error message?
- What to Do if the Order Status is Stuck at MainOrderAccepted?
- How to Turn Off the Auto-fill of Address Fields on Entering Zip-Code?
- How to Enable the Theme’s Scripts & Styles without Changing the Page Template?
- How to Turn Off the Auto-fill of Checkout Fields?
- How to Allow Cache Plugins to Cache the CartFlows Pages?
- How to Change the “Choose A variation” text?
- VAT Field of WooCommerce EU/UK VAT Compliance (Premium) plugin is not displaying.
- How to enable the product tab on store checkout
- How to show the order summary open on mobile devices
What is the “Refund Offer” Feature in CartFlows?
CartFlows introduces the Refund Offer feature. This feature will be available in the CartFlows Pro version 1.5.3 and above. This will allow you to refund the offer products i.e the products Purchased / Sold from the Upsell & Downsell pages.
The Refund Offer feature will only work with the Payment Gateways supported by CartFlows. This includes PayPal, Stripe, Authorize.net payment gateway.
This feature will not work with the offline Payment gateways such as Cash on Delviery, BACS, Cheque Payment gateways.
How it works?
This feature will add a meta box to the following section – WooCommerce > Orders > Current Order.
You will see this meta box only if the Offer Product is purchased. Here in that meta box, the products which are purchased from the Upsell & Downsell pages will also be displayed as shown below.
Now, to refund the Offer Product you need to click on the Refund Button in front of the product which you want to refund.
After, clicking on the Refund Button you will be asked to enter the refund reason in the popup. Enter the reason and click OK to proceed.
Now, the refund will be processed using the same Payment Gateway that was used while placing the order.
After successful completion of the refund, a popup will be displayed and an Order Note will be added in the respective order notes.
Once the product is refunded then the order will be updated and the refund information will be displayed on the same page as soon as the page is reloaded.
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