How to Customize the CartFlows Thank You Page

The Thank You page is the last step of every CartFlows funnel. It confirms the order and shows the customer what they bought, so it’s a good place to make a strong final impression.

This guide covers choosing which order sections appear, changing the confirmation message, sending customers to a page of your choice after purchase, and styling the page.

How the Thank You Page Works

When a customer completes checkout, and any upsell or downsell offers in the funnel, CartFlows takes them to the Thank You step. The page is built from four order sections, and you choose which of them to show:

• Order Overview — a summary strip with the order number, date, email, total, and payment method.
• Order Details — the products purchased, along with the subtotal, shipping, and total.
• Billing Details — the customer’s billing address.
• Shipping Details — the customer’s shipping address.

A short confirmation message appears above these sections. You can change its wording from the step settings.

How to Open the Thank You Step Settings

Step 1. From your WordPress dashboard, go to CartFlows → Funnels and open the funnel you want to edit.

Step 2. Find the Thank You step and click its Settings (gear) icon.

The settings open with the Options, Advanced, and General tabs on the left.

Choose Which Order Sections to Show

Step 1. Click the Options tab.

Step 2. Use the four toggles to show or hide each section of the page:

• Enable Order Overview
• Enable Order Details
• Enable Billing Details
• Enable Shipping Details

All four are on by default. If your page is built with a page builder, see the If You Use a Page Builder section below.

Step 3. Click Save Settings.

Here is where each section appears on the Thank You page.

Tip: If you sell digital products that don’t need shipping, turn off Enable Shipping Details for a cleaner page.

Change the Thank You Message

Step 1. Click the Advanced tab.

Step 2. In Thank You Page Text, type the message you want customers to see. The default is “Thank you. Your order has been received.” The message shows on pages using Layout 1.

Step 3. Click Save Settings.

Redirect Customers After Purchase

You can skip the Thank You page and send customers straight to another page instead, such as a welcome page, a course dashboard, or a members area. The order is already complete when the redirect happens, so nothing is lost.

Step 1. On the Advanced tab, turn on Redirect After Purchase.

Step 2. In Redirect Link, enter the full address of the page, starting with https://.

Step 3. Click Save Settings.

Customers are now taken to that page at the end of the funnel, after any upsell or downsell offers.

Choose a Layout

CartFlows includes three ready-made layouts for the order details area. They show the same order information, arranged in different ways.

• Layout 1 (default) shows your thank you message at the top, an overview strip with the order number, date, email, total, and payment method, an Order details table, and the billing and shipping addresses side by side.

• Layout 2 gives a compact summary of the order date and payment method, followed by an Order # box with the products and totals, and a Customer Details box with the email, phone, and both addresses. Each box has an outline and a header.

• Layout 3 shows the same information as Layout 2, with bold labels in the summary and shaded sections separated by dashed lines instead of outlined boxes.

The thank you message appears in Layout 1. Layouts 2 and 3 go straight to the order details.

Where you pick the layout depends on how your page is built, as covered in the next two sections.

If You Use a Page Builder

Pages built with Elementor, the Block Editor, Beaver Builder, or Bricks use the CartFlows Order Details Form widget (a block in the Block Editor). Once it’s on your page, the widget controls how the order details look.

To open it, edit the Thank You page with your page builder and click the order details area.

Set these in the widget:

• Layout — choose Layout 1, 2, or 3.
• Thank You Text — your thank you message. When this field has text, it’s shown instead of the step’s Thank You Page Text.
• Order Overview, Order Details, Billing Address, Shipping Address — show or hide each section.
• Style tab — colors, fonts, spacing, and backgrounds.

Set these in the Thank You step settings:

• Redirect After Purchase and Redirect Link.
• Step Slug and custom scripts or CSS on the General tab.

Tip: Keep all four toggles on the step’s Options tab turned on, and show or hide sections from the widget. This keeps every section in one place.

For more on each builder, see CartFlows Elementor Widgets, CartFlows Block Editor Blocks, CartFlows Beaver Builder Modules, or CartFlows Bricks Builder Integration.

If You Use the Shortcode

If your page uses the order details shortcode instead of a page builder, style it from the Design tab in the step settings. This tab shows when Show Ready Templates for is set to Other under CartFlows → Settings → General.

Step 1. Click the Design tab.

Step 2. Turn on Enable Design Settings. The shortcode to place on your page, [cartflows_order_details], is shown here too.

Step 3. In the Design tab’s menu on the left, open the Design section and choose a Thank You Skin: Layout 1, Layout 2, or Layout 3.

Step 4. Use the other sections to fine-tune the look:

• Heading — heading color and font.
• Text — text color, font, and font size.
• Advanced Options — container width and section background color.

Step 5. Click Save Settings.

Instant Layout: A Ready-Made Thank You Page

Instant Layout is a separate option that replaces the whole Thank You page with CartFlows’ own ready-made design. It’s a clean two-column page with the order confirmation and customer details on one side and the order summary on the other, and it needs no page builder.

To turn it on, open your funnel, click Funnel Settings (gear icon), go to Instant Layout, and turn on the toggle. It applies to the checkout and Thank You steps of that funnel. With Instant Layout on, the step’s Design tab holds its color, font, and button options.

For the full setup, see CartFlows Instant Layout for Checkout & Thank You Step.

Frequently Asked Questions