Are you noticing a Never Ending loading Icon on the CartFlows Checkout Page? Let us diagnose and resolve the issue –
Why does this error occur?
This loading icon issue can be seen due to the following reasons –
- Firstly, if you are using a firewall plugin.
- Next, if the hosting server is not allowing the request for pages other than WooCommerce.
- Or usually due to the Caching plugins or server-side cache.
In simple terms, what happens is that – whenever you are adding a product on the Checkout Page or making a transaction using the Payment Gateway or Changing the Address Fields.
In such scenarios, an Ajax request that is made to the server to fetch the data, receives and 403 error response i.e. not the expected response to complete the above process from the server.
As the website does not receive the expected response thereby failing to display the desired output.
Hence, you notice a continuous loading icon.
What is the 403 Response Error?
Receiving a 403 response is the server telling you, “I’m sorry. I know who you are – I believe who you say you are – but you don’t have permission to access this resource. Maybe if you ask the system administrator nicely, you’ll get permission. But please don’t bother me again until your predicament changes.”
In summary, a 403 Forbidden response should be used afterward, when the user is authenticated but isn’t authorized to perform the requested operation on the given resource.
How to solve this 403 error?
Get in touch with your host and share the screenshot of the 403 error from the browser’s console. Ask them to clear the cache of your server and exclude the CartFlows Pages from the cache.