How to Fix the “Sorry, the content area was not found in your page” Error in Elementor

If you’re using Elementor to edit CartFlows Steps and see the following message:

“Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page.”

This documentation explains why the error appears and how to fix it.

Why This Error Happens

This message typically appears when Elementor can’t detect the proper content area (usually the_content function) in the template you’re trying to edit. In most cases, this occurs when editing dynamic pages or if there are configuration conflicts.

Here are the most common causes and solutions:

1. Issue with Permalinks

Sometimes the permalink structure may be out of sync. To fix it:

• Go to Settings > Permalinks in your WordPress admin
• Click Save Changes without changing anything
• Repeat this 2–3 times if necessary
  

This flushes the rewrite rules and often resolves the issue. Learn how to refresh WordPress permalinks

2. Editing a Dynamic Page

If you’re trying to edit a Blog or Posts page, Elementor won’t allow you to edit it directly unless you’re using Elementor Pro.

Solution: Only static pages (like those used in CartFlows Steps) can be edited with Elementor Free. If you’re trying to edit archive pages or blog templates, refer to Elementor’s Theme Builder documentation.

3. Plugin Conflict

Another possible cause is a plugin conflict. To test:

1. Temporarily deactivate all plugins except Elementor and CartFlows
2. Try editing the page again
3. If the error disappears, reactivate the plugins one by one to find the conflicting one

Once found, consider replacing or removing that plugin — or reaching out to its support team.

Still Not Working?

If none of the above solutions fix the issue, try the following:

• Refer to Elementor’s troubleshooting guide
• Contact our support team — we’re happy to help