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GDPR Compliance

CartFlows offers three features where we help store owners collect data in order to serve shoppers:

  1. Checkout Forms
    We use WooCommerce checkout forms and save the data in the local storage feature of modern browsers, so if users accidentally refresh the page, the data users have typed in the form won’t be lost. As far as we understand, this does not violate GDPR compliance.
    Thus if you wish to disable this feature then this article will help you.
  2. Analytics
    We provide analytics feature for our customers so they can see how their Flows are working and improve accordingly. This does not track any personal data of website visitors.

    For tracking the flow analytics in the CartFlows, there are certain cookies are used. These cookies do not stores a any of such data which may be vulnariable to the user’s website nor stores any contact data.

    These cookies are as follows:
    ‘wcf-visited-flow-‘ : This cookie is used to track which flow is currently being tracked.
    ‘wcf-step-visited-‘ : This cookie is used to track which step is currently tracked.
    ‘cartflows-ab-test-‘ : This cookie will only be set when the A/B split test feature is enabled.

There are few more cookies that are used or registered while using the CartFlows and these cookies also do not violate GDPR compliance. Those extra cookies are as follows:

– cartflows_session_ : This cookie is set when you visit the CartFlows page. This is registered to set the unique session per user so as to make the checkout process smooth.
– wcf_active_checkout : This cookie is set to determine which checkout page is currently opened and what’s the cart data for that specific checkout page.

As we’re not legal experts, we advise our customers to consult their lawyers on these three features CartFlows offers, for further compliance with GDPR.

For further reading regarding WooCommerce and GDPR, here is a helpful article

For more information on the cookies and GDPR compliance in the Cart Abandonment Plugin, this article will help you.

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