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How to Resolve the Error – “Please select a Simple, Virtual and Free product”?
Do you notice an Error Message – Please select a Simple, Virtual and Free product.
![](https://cartflows.com/wp-content/uploads/2020/02/cf-select-simple-virtual-free-product.png)
Solution:
Following are the steps using which you can select the free Simple & virtual products on the optin page of the CartFlows.
Step 1: Go to CartFlows -> Funnels -> Your_Funnel
![](https://cartflows.com/wp-content/uploads/2020/07/CartFlows-Funnels-List.png)
Step 2: Click the Settings icon on the Optin Step.
![](https://cartflows.com/wp-content/uploads/2020/02/cartflows-option-step-settings.png)
Step 3: Navigate to the Products Tab and Search & select your free simple or Virtual product from the optin page.
![](https://cartflows.com/wp-content/uploads/2020/02/cf-choose-product-optin-step.png)
In a Nutshell, to resolve this issue, you will need to select Simple & Virtual Products.
The Optin Step type only allows selling the above-mentioned type of products. This Step Type provides only three fields such as First Name, Last Name, Email ID.
So the user cannot make a payment in this scenario, this is the reason you need to set the zero price value Simple / Virtual product.
If you need to add more custom fields in the Optin Type you will need the CartFlows Pro version.
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