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/ Documentation /CartFlows/Troubleshooting/ How to Resolve the “Please select a Simple, Virtual and Free product” Error

How to Resolve the “Please select a Simple, Virtual and Free product” Error

Do you notice an Error Message – Please select a Simple, Virtual and Free product.

Cf Select Simple Virtual Free Product

Solution:

Following are the steps using which you can select the free Simple and Virtual product on the optin page of the CartFlows.

Step 1: Go to CartFlows > Funnels and edit the funnel.

Edit Funnel

Step 2: Click the Settings icon (cog icon) on the Checkout step.

Checkout Step Settings

Step 3: Navigate to the Products Tab and Search and select your free simple or virtual product from the optin page.

Adding Product to Checkout

In a nutshell, to resolve this issue, you will need to select Simple and Virtual Product.

The Optin Step type only allows selling the above-mentioned type of products. This Step Type provides only three fields such as First Name, Last Name, Email ID.

So the user cannot make a payment in this scenario, this is the reason you need to set the zero price value Simple / Virtual product.

If you need to add more custom fields in the Optin Type you will need the CartFlows Pro version.

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