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/ Documentation /Installation & Updates/ How to Resolve the “CartFlows Pro: Download not found.” Error

How to Resolve the “CartFlows Pro: Download not found.” Error

If you see the error message “CartFlows Pro: Download not found.” while updating the plugin, follow the steps below to resolve the issue.

Why Does This Error Occur?

This error happens because of cache-related issues. When updating the CartFlows Pro plugin, your website may still be using an outdated instance ID stored in the cache instead of the latest one. As a result, WordPress cannot retrieve the correct update package, leading to the Download not found error.

Fixing the Error

To update CartFlows Pro successfully, follow these steps:

1. Clear all cache
> Clear your browser cache.
> Clear your website’s cache and server-side cache.

2. Deactivate caching plugins
> Temporarily disable caching plugins (e.g., WP Rocket, SG Optimizer).

3. Deactivate the CartFlows Pro license
> Go to CartFlows settings and deactivate your license.

Deactivate CartFlows license

4. Deactivate the CartFlows Pro plugin
> Navigate to Plugins and deactivate CartFlows Pro.

Deactivate CartFlows

5. Reactivate the CartFlows Pro plugin
> Activate the plugin again from the Plugins page.

Activate CartFlows

6. Re-activate your license
> Click on the Activate License button to reactivate your license.

Activate CartFlows license

7. Check for updates manually
> Go to Dashboard > Updates to check available update manually.

Check plugin update manually

8. Update the CartFlows Pro plugin
> Try updating the plugin again—it should now work without errors.

9. Re-enable caching plugins
> Reactivate any caching plugins you previously disabled.

Additional Notes

  • Some caching plugins (such as WP Rocket or SG Optimizer) cache your database, which can interfere with plugin updates.
  • Always clear cache and disable caching plugins before updating CartFlows Pro to avoid issues.
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