In the latest release of the CartFlows free version and the CartFlows Pro v1.5.5 and above, we have released a new feature known as “CartFlows Separate Orders”.
This feature will allow you to create Separate Orders for each Upsell & Downsell product purchases.
Previously, in the CartFlows, all the products which are purchased from the Checkout page, Upsell & Downsell pages are getting added in the one single order of WooCommerce. In that case, the main order’s order status gets set to MainOrderAccepted.
Now, we have introduced a new option as “Create a New Child Order”. This option will create an separate orders for each of the pages which are checkout, upsell & downsell.
This option is added in the new menu located under the CartFlows menu –
Step 1: Visit CartFlows -> Global [New Menu-option] requires CartFlows Pro v1.5.5 and above.
Step 2: In this setting there are two options and they are as follows –
- Add to the main order: This option will merge all accepted Upsell / Downsell offers into the main order. As it was the default working of the CartFlows.
- Create a new child order: This option creates a new order for all accepted Upsell / Downsell offers. The main order (product purchased from the checkout page) which has been placed from the checkout page will be parent order for all the orders placed from the Upsell & Downsell.
This new option to create a child order will create a separate order for checkout page, upsell and downsell which will be displayed in the WooCommerce -> Orders.
This feature will help store owners in various ways. Such as it will become easy to refund the Main Product & the Offer Product. As you can decide whether to create Separate Orders for the upsell & Downsell products.
This will also help solve the problem of the order generation email not getting sent due to the order status not getting changed to complete. Which was getting set as MainOrderAccepted if the user leaves the checkout process on the Upsell & Downsell page by closing the browser window.
If you are selling the course products from the Upsell & Downsell pages then this will also give you access to the course products as soon as the product is purchased as the order will be placed separately and the order status will be changed to complete/processing.
If the new order is created for the Upsell & Downsell then WooCommerce will automatically send the order related notification emails to the users as soon as the products are purchased.
These are some of the cases that will be automatically solved and there are others too which depends on the situation and the case of the checkout process.