- Google Address Autocomplete
- Flatsome UX Builder
- ActiveCampaign
- Paypal Reference Transactions
- How PaypPal/Stripe Works
- Enabling Enfold Avia Layout Builder
- Setting Up Authorize.net for Upsell & Downsell
- Supported Payment Gateways
- Setting Up A/B Testing with Google Optimize
- Setting Quantity and Discount for Products on the Checkout Page
- Using CartFlows with Custom Templates
- Using CartFlows with Beaver Builder
- Hiding Checkout Fields on the Checkout Page
- Global Checkout
- Using WooCommerce
- Installing WooCommerce
- General Settings Overview
- Using Your Theme's Header & Footer in a Step
- Embedding a Checkout Form on the CartFlows Checkout Page
- Hiding WooCommerce Pages and Products
- Dynamic Offers aka Rule Engine
- Instant Layout for Checkout and Thank You Step
- Adding Products from the URL to the Checkout Page
- Setting Up A/B Testing for Steps
- Deleting Plugin Data During Uninstallation
- Importing Ready-Made Templates for Flows and Steps
- Importing and Exporting Funnels and Individual Page Builder Templates
- URL Parameters
- Replacing the Main Checkout Order with an Upsell or Downsell
- Using the "Order Custom Field" Rule of Dynamic Offers with Custom Field Editor
- How to Enable Webhooks in WooCommerce Cart Abandonment Recovery Plugin?
- Shortcode Reference for Email Fields in Cart Abandonment
- Filters to Customize Product Table
- Cart Recovery Emails not Sending [Cart Abandonment]
- Abandoned Orders Not Capturing [Cart Abandonment]
- How to Resolve the Recovery Email Going to Spam?
- Cart Abandonment Cookies/GDPR Compliance
- Setting Up WooCommerce Cart Abandonment Recovery
- Flow In Test Mode
- How to Troubleshoot a Conflict with the Plugin & Theme?
- Resolving the "Please select a Simple, Virtual and Free product" Error
- How to Solve the Never-Ending Loading Issue on the Checkout Page?
- How to Solve the “Order Not Found” Error Message on the Thank You Page?
- How to resolve “Checkout ID not Found” Error message?
- How to Resolve “Session Expired” Error message?
- How to Resolve “Order Does not Exist Error” on Upsell & Downsell Page?
- How to Resolve “Sorry this product cannot be purchased” Error Message?
- How to Resolve “No product is selected…” error message?
- What to Do if the Order Status is Stuck at MainOrderAccepted?
- What is the “Your Cart is Empty” Error Message?
- How to Resolve “The Following Required Query String Data is Missing: Instance” Error Message?
- How to Resolve Page Not Found Message on CartFlows Checkout Page During the Payment?
- How to Resolve Checkout Page Getting Redirected to Home Page of Your Website?
- Why is the Upsell/Downsell not Working or it is Getting Skipped?
- How to Enable the CartFlows Step Post Types for the Page Builders?
- Elementor Error: The Content Area Was Not Found in Your Page
- How to Refresh / Flush WordPress Permalinks?
- Request Timeout Error while Importing the Flow/Step Templates.
- How to Resolve “Cannot Activate API Key. Key Already Activated with the same Instance ID” Error Message?
- How to View the CartFlows logs
- How to Fix 5XX Error While Importing Flow/Step Templates?
- How to Fix the Blank Page Issue When Importing CartFlows Elementor Templates?
- How to Turn Off the Auto-fill of Address Fields on Entering Zip-Code?
- How to Enable the Theme’s Scripts & Styles without Changing the Page Template?
- How to Turn Off the Auto-fill of Checkout Fields?
- How to Allow Cache Plugins to Cache the CartFlows Pages?
- How to Change the “Choose A variation” text?
- VAT Field of WooCommerce EU/UK VAT Compliance (Premium) plugin is not displaying.
- How to enable the product tab on store checkout
- How to show the order summary open on mobile devices
How to Resolve “Order Does not Exist Error” on Upsell & Downsell Page?
Are you currently seeing an error “Order does not exist” on your Upsell & Downsell page? Just like this the below screenshot –
This error message can be seen only on the Upsell & Downsell page of the CartFlows.
This message means that you might have not gone through the regular checkout process of CartFlows and directly visited the Upsell or Downsell page and trying to purchase the upsell or Downsell product.
Below are the cases in which this error message will be displayed –
Case 1: When the Upsell & Downsell pages are opened directly from the URL.
And you are trying to purchase the product by clicking on the Accept Upsell button and that is why it displays this error message.
Note: This message will be displayed only when you are logged in.
Case 2: When you add the Upsell and Downsell page before the checkout page and accept the Upsell or Downsell product then this error will be shown.
The Upsell and Downsell page should be added after the checkout page.
We don't respond to the article feedback, we use it to improve our support content.