How to Troubleshoot a Conflict with the Plugin and Theme?

If you’re experiencing issues such as:

• CSS not applying properly
• Checkout page continuously loading
• Cart not displaying or updating correctly
• Layout issues (e.g., cart items misaligned or stacked)
• Unexpected product replacements in the cart

These are often caused by conflicts with your theme or other installed plugins.

Before reaching out to support, here are some quick and effective steps you can take to identify and resolve the issue:

Step 1: Switch to a Default Theme

Temporarily switch your website theme to a default WordPress theme like Twenty Twenty-One or Twenty Twenty-Three. Check if the issue still occurs. If the problem disappears, your theme may be conflicting with CartFlows or WooCommerce.

Step 2: Deactivate Other Plugins

Deactivate all plugins except CartFlows and WooCommerce.
Then, test the functionality again. If the issue is resolved, re-enable your plugins one by one to identify the conflicting plugin.

Note: This is a standard debugging approach followed by most WordPress support teams and helps identify over 90% of issues. We recommend taking a full backup of your site before proceeding.

Step 3: Review Custom Code

If you’ve added custom code to your theme or through third-party plugins, consider temporarily disabling it to rule out conflicts.

Watch: Troubleshooting in Action

Here’s a quick video walkthrough to guide you through this process:

If the issue persists after trying the above steps, feel free to reach out to our Technical Support team. If possible, please share a staging site or grant temporary access to your live site so we can help debug the issue more effectively.