- Google Address Autocomplete
- Flatsome UX Builder
- ActiveCampaign
- Paypal Reference Transactions
- How PaypPal/Stripe Works
- Enabling Enfold Avia Layout Builder
- Setting Up Authorize.net for Upsell & Downsell
- Supported Payment Gateways
- Setting Up A/B Testing with Google Optimize
- Setting Quantity and Discount for Products on the Checkout Page
- Using CartFlows with Beaver Builder
- Hiding Fields on the Checkout Page
- Installing WooCommerce
- Using WooCommerce
- Using Your Theme's Header & Footer in a Step
- Embedding a Checkout Form on the CartFlows Checkout Page
- Hiding WooCommerce Pages and Products
- Using Pricing Tables
- Adding an Affiliate Program
- Setting a Funnel as the Homepage
- Dynamic Offers aka Rule Engine
- Instant Layout for Checkout and Thank You Step
- Adding Products from the URL to the Checkout Page
- Setting Up A/B Testing for Steps
- Deleting Plugin Data During Uninstallation
- Importing Ready-Made Templates for Flows and Steps
- Importing and Exporting Funnels and Individual Page Builder Templates
- URL Parameters
- Replacing the Main Checkout Order with an Upsell or Downsell
- Rolling back to a Previous Version
- Flow in Test Mode
- Troubleshooting Plugin and Theme Conflicts
- Resolving the "Please Select a Simple, Virtual, and Free Product" Error
- Fixing Endless Loading on the Checkout Page
- Fixing the "We can't seem to find an order for you." Error on the Thank You Page
- Fixing the "Checkout ID Not Found" Error
- Fixing the "Session Expired" Error Message
- Resolving "Order Does Not Exist" Error on Upsell/Downsell Page
- Fixing the "Sorry, This Product Cannot Be Purchased" Error
- Resolving "No Product is Selected" Error
- Fixing Order Status Stuck at MainOrderAccepted
- Fixing the "Your Cart is Empty" Error Message
- Fixing "The Following Required Query String Data is Missing: Instance" Error
- Fixing "Page Not Found" on Checkout During Payment
- Fixing Checkout Page Redirection to Homepage
- Why Upsell/Downsell is Not Working or Being Skipped
- Enabling CartFlows Step Post Types for Page Builders
- How to Fix the "Sorry, the Content Area Was Not Found in Your Page" Error in Elementor
- Refreshing / Flushing WordPress Permalinks
- Fixing Request Timeout Errors When Importing Funnel or Step Templates
- Fixing "API Key Already Activated with Same Instance ID" Error
- Viewing CartFlows Logs
- Fixing 5XX Error When Importing Funnel / Step Templates
- Fixing Blank Page Issue When Importing CartFlows Elementor Templates
- Why is Step Editing Disabled When I Try to Edit the CartFlows Checkout or Thank You Page?
- Disabling Auto-fill of Address Fields Based on Zip Code
- Enabling Theme's Scripts & Styles Without Changing Page Template
- Disabling Auto-fill of Checkout Fields
- Allowing Cache Plugins to Cache CartFlows Pages
- Changing the "Choose a Variation" Text
- VAT Field Not Displaying for WooCommerce EU/UK VAT Compliance Plugin
- Enabling the Product Tab on Store Checkout
- Displaying the Order Summary Open on Mobile Devices
How to Troubleshoot a Conflict with the Plugin & Theme?
Are you facing like CSS not being applied correctly, continuous loading of Checkout Page or even Cart not loading correctly? This could mostly be due to some plugin conflict.
Or are you seeing the Checkout Page messed up, or Cart Items stacked on one side? Also, there could be cases where you are seeing your product getting replaced in the cart. Such cases are mostly due to custom changes in the theme or plugin conflict.
Here are some easy steps you can follow to troubleshoot and resolve such conflicts on your own until help from the Support arrives –
Step 1: Switch to Default Themes
Firstly, try to temporarily switch to another theme, like default themes like – Twenty-Twenty or Twenty Nineteen and check if the error or issue persists.
Step 2: Deactivate all Plugins except CartFlows and WooCommerce
Next, you can deactivate all the plugins temporarily and see if that solves the error. If it does then activate plugins one by one to see which plugin is causing the problem.
Note: These are the general debugging processes that all WordPress support teams perform to find 90% of the problems. If you’re concerned the debugging process might break your website, you can take a quick backup of your website.
Below is a video that explains the Troubleshooting process –
Do get in touch with our Technical Support, if the issue persists even after following the above-debugging steps. Also, if possible do provide us with the Staging setup and permission to debug this issue on your live site.
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