- Hiding Fields on the Checkout Page
- Installing WooCommerce
- Using WooCommerce
- Using Your Theme's Header & Footer in a Step
- Embedding a Checkout Form on the CartFlows Checkout Page
- Hiding WooCommerce Pages and Products
- Using Pricing Tables
- Adding an Affiliate Program
- Setting a Funnel as the Homepage
- GDPR Compliance
- Dynamic Offers aka Rule Engine
- Instant Layout for Checkout and Thank You Step
- Adding Products from the URL to the Checkout Page
- Setting Up A/B Testing for Steps
- Deleting Plugin Data During Uninstallation
- Importing Ready-Made Templates for Funnels and Steps
- Importing and Exporting Funnels and Step
- URL Parameters
- Replacing the Main Checkout Order with an Upsell or Downsell
- Rolling back to a Previous Version
- Google Address Autocomplete
- Flatsome UX Builder
- ActiveCampaign
- Paypal Reference Transactions
- How PaypPal/Stripe Works
- Enabling Enfold Avia Layout Builder
- Setting Up Authorize.net for Upsell & Downsell
- Supported Payment Gateways
- Setting Up A/B Testing with Google Optimize
- Setting Quantity and Discount for Products on the Checkout Page
- Funnel in Test Mode
- Troubleshooting Plugin and Theme Conflicts
- Resolving the "Please Select a Simple, Virtual, and Free Product" Error
- Fixing Endless Loading on the Checkout Page
- Fixing the "We can't seem to find an order for you." Error on the Thank You Page
- Fixing the "Checkout ID Not Found" Error
- Fixing the "Session Expired" Error Message
- Resolving "Order Does Not Exist" Error on Upsell/Downsell Page
- Fixing the "Sorry, This Product Cannot Be Purchased" Error
- Resolving "No Product is Selected" Error
- Fixing Order Status Stuck at MainOrderAccepted
- Fixing the "Your Cart is Empty" Error Message
- Fixing "The Following Required Query String Data is Missing: Instance" Error
- Fixing "Page Not Found" on Checkout During Payment
- Fixing Checkout Page Redirection to Homepage
- Why Upsell/Downsell is Not Working or Being Skipped
- Enabling CartFlows Step Post Types for Page Builders
- How to Fix the "Sorry, the Content Area Was Not Found in Your Page" Error in Elementor
- Refreshing / Flushing WordPress Permalinks
- Fixing Request Timeout Errors When Importing Funnel or Step Templates
- Fixing "API Key Already Activated with Same Instance ID" Error
- Viewing CartFlows Logs
- Fixing 5XX Error When Importing Funnel / Step Templates
- Fixing Blank Page Issue When Importing CartFlows Elementor Templates
- Why is Step Editing Disabled When I Try to Edit the CartFlows Checkout or Thank You Page?
- Disabling Auto-fill of Address Fields Based on Zip Code
- Enabling Theme's Scripts & Styles Without Changing Page Template
- Disabling Auto-fill of Checkout Fields
- Allowing Cache Plugins to Cache CartFlows Pages
- Changing the "Choose a Variation" Text
- VAT Field Not Displaying for WooCommerce EU/UK VAT Compliance Plugin
- Enabling the Product Tab on Store Checkout
- Displaying the Order Summary Open on Mobile Devices
- Refreshing the Checkout Page After CartFlows AJAX Calls
- Overview
- Installing
- Activating License Key
- Customizing General Settings
- Customizing Cart Tray Labels
- Customizing Cart Icon Settings
- Customizing Cart Tray Styling
- Understanding the Product Recommendations Feature
- Controlling Product Recommendation Source for Empty Cart
- Controlling When the Cart Opens After Adding Products
How to View the CartFlows logs?
Logs are crucial for diagnosing issues, tracking workflows, and identifying warnings or errors in any online software or application. CartFlows provides two types of logs:
Types of Logs in CartFlows
1. Template Import Logs: These logs record the steps performed while importing templates on your website. They are only generated when WP_DEBUG
is set to true
. To track these logs, you need to enable WP_DEBUG
. Refer to this documentation for guidance on enabling it.
2. CartFlows Logs: These logs store records of activities when visiting funnel steps. They also capture errors related to CartFlows and supported payment gateways for upsells and downsells.
Logs can be downloaded and shared with support for troubleshooting. Below are the steps to view, download, or delete logs on your website.
How to View the Logs
Step 1: Open CartFlows Pages
Navigate to the bottom of any CartFlows backend page. You will find a link labeled Logs.

Step 2: Click on the Logs Link
Click on Logs to open the log management interface.
Step 3: Select the Log File
From the dropdown menu, choose the log file you want to check. Each log is labeled with its generation date. Click on View to open it.

Additional Actions
At the top of the log view page, you will find options to:
- Copy: Copy the log content.
- Download: Download the log file for sharing or backup.
- Delete: Permanently remove the log file.

These options are useful when troubleshooting or when support requests detailed log information.
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