How to Fix the “Your Cart is Empty” Error Message

If you’re seeing the “Your Cart is Empty” message on your Checkout page, it usually means no product has been added to the cart before accessing the page.

This documentation explains why this happens and how to resolve it.

Why This Happens

The error appears when you are using the Store Checkout feature in CartFlows and a customer lands directly on the checkout page without having added any product to the cart.

In Store Checkout, the expected flow is: Shop page > Add to Cart > Cart page > Checkout page

If the checkout page is accessed directly (for example, through a bookmarked URL or direct link) without adding a product first, the system has nothing to show and displays the “Your Cart is Empty” message.

To learn more about how Store Checkout works, refer to the Store Checkout documentation.

How to Avoid This

To prevent this error:

• Make sure customers follow the complete flow starting from the shop or product page
• Avoid linking directly to the Checkout page unless a product is already in the cart

Note: Make sure the default WooCommerce Cart and Checkout pages are created and published under Pages in your WordPress dashboard. These are required for proper handling of cart and checkout logic in Store Checkout.