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/ Documentation /Troubleshooting/ How to Fix Checkout Page Redirecting to the Home Page

How to Fix Checkout Page Redirecting to the Home Page

If your CartFlows checkout page redirects to the homepage of your website instead of loading the correct checkout page, it’s likely due to a missing setting in your WooCommerce configuration.

This issue commonly occurs when using Store Checkout.

Why the Redirect Happens

When Store Checkout is enabled, WooCommerce needs to know which page to treat as the Checkout page. If the Checkout page is not set under WooCommerce → Settings, WooCommerce doesn’t know where to send the customer, and it defaults to the homepage.

Fix the Redirect Issue

Follow these steps to stop the redirection and make sure the correct checkout page is used:

  1. Go to WooCommerce → Settings → Advanced.
  2. In the Page setup section, find the Checkout page option.
  3. Select the correct page that’s used for your Checkout page.
  4. Click Save changes.
Assigning Checkout Page

Note: Only standard WordPress pages will appear in the Checkout page dropdown. Your CartFlows checkout step should be built on one of these pages.

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