- Google Address Autocomplete
- Flatsome UX Builder
- ActiveCampaign
- Paypal Reference Transactions
- How PaypPal/Stripe Works
- Enabling Enfold Avia Layout Builder
- Setting Up Authorize.net for Upsell & Downsell
- Supported Payment Gateways
- Setting Up A/B Testing with Google Optimize
- Setting Quantity and Discount for Products on the Checkout Page
- Using CartFlows with Custom Templates
- Using CartFlows with Beaver Builder
- Hiding Checkout Fields on the Checkout Page
- Global Checkout
- Using WooCommerce
- Installing WooCommerce
- General Settings Overview
- Using Your Theme's Header & Footer in a Step
- Embedding a Checkout Form on the CartFlows Checkout Page
- Hiding WooCommerce Pages and Products
- Dynamic Offers aka Rule Engine
- Instant Layout for Checkout and Thank You Step
- Adding Products from the URL to the Checkout Page
- Setting Up A/B Testing for Steps
- Deleting Plugin Data During Uninstallation
- Importing Ready-Made Templates for Flows and Steps
- Importing and Exporting Funnels and Individual Page Builder Templates
- URL Parameters
- Replacing the Main Checkout Order with an Upsell or Downsell
- Using the "Order Custom Field" Rule of Dynamic Offers with Custom Field Editor
- Flow in Test Mode
- Troubleshooting Plugin and Theme Conflicts
- Resolving the "Please Select a Simple, Virtual, and Free Product" Error
- Resolving the Endless Loading Issue on Checkout
- Resolving the "Order Not Found" Error on Thank You Page
- Resolving the "Checkout ID Not Found" Error
- Resolving the "Session Expired" Error
- Resolving "Order Does Not Exist" Error on Upsell/Downsell Page
- Resolving "Sorry, This Product Cannot Be Purchased" Error
- Resolving "No Product is Selected" Error
- Fixing Order Status Stuck at MainOrderAccepted
- Understanding the "Your Cart Is Empty" Error
- Resolving "Required Query String Data Is Missing: Instance" Error
- Resolving "Page Not Found" on CartFlows Checkout During Payment
- Resolving Checkout Page Redirection to Homepage
- Why Upsell/Downsell is Not Working or Being Skipped
- Enabling CartFlows Step Post Types for Page Builders
- Elementor Error: “Sorry, the content area was not found in your page”
- Refreshing/Flushing WordPress Permalinks
- Request Timeout Error when Importing Flow/Step Templates
- Resolving "API Key Already Activated with Same Instance ID" Error
- Viewing CartFlows Logs
- Fixing 5XX Error When Importing Flow/Step Templates
- Fixing Blank Page Issue When Importing CartFlows Elementor Templates
- Disabling Auto-fill of Address Fields Based on Zip Code
- Enabling Theme's Scripts & Styles Without Changing Page Template
- Disabling Auto-fill of Checkout Fields
- Allowing Cache Plugins to Cache CartFlows Pages
- Changing the "Choose a Variation" Text
- VAT Field Not Displaying for WooCommerce EU/UK VAT Compliance Plugin
- Enabling the Product Tab on Store Checkout
- Displaying the Order Summary Open on Mobile Devices
What to Do if the Order Status is Stuck at MainOrderAccepted?
Are you looking to find on why some of your orders have a MainOrderAccepted order status and a way to fix it?
The MainOrderAccepted order will be set after the purchase is made from the checkout page. This status means that a product has been purchased from the checkout page.
The order status MainOrderAccepted is set by the CartFlows when the main checkout product is purchased so this would delay the sending of the order delivery email by WooCommerce.
The reason behind that after the checkout page we will be displaying a new page which is Upsell or Downsell.
If the user abandons the checkout process by closing the Upsell / Downsell pages directly by closing the browser window then only the order status will be set as MainOrderAccepted. Because the user has left the checkout process in-between the ongoing checkout process.
But to mark the order as complete CartFlows have set the WP cron, which will automatically mark the order as complete after 30 minutes of the order. So in your case that CRON is not working.
To check whether the CRON is working you can install the WP Crontrol plugin which will verify its working. After installing the plugin you can search for the “carflows_schedule_normalize_order_status” cron name and check for the next run time.
If the cron is not registered then there might be a two possible cases and they are as follows:
First is that the plugin conflict:
- There might be some plugin restricting the execution of the CRON. To find it out, you can deactivate all the plugins except the WooCommerce, CartFlows and the Page Builder. Then place the test order and close the browser window as soon as you view the upsell/downsell page.
- Now, go to the WP-Crontrol plugin and check whether the CRON is set or not. If it is set then wait for 30 minutes.
- After 30 minutes, check whether the order status is updated to complete or not. If it changes then there is a conflict with one of the plugins.
Second is that the CRON service is disabled:
- The CRON job is a service available on the hosting server. So, in that case you need to get in touch with the hosting provider and ask them to enable the CRON job service.
- This will automatically start the CartFlows CRON to work and your order will be marked as completed from now on.
Note: In most of the cases, many hosting providers provide the Cron Job but it is disabled. They will enable it when the user asks for them to enable it.
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