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/ Documentation /Troubleshooting/ How to Resolve the Error – “Please select a Simple, Virtual and Free product”?

How to Resolve the Error – “Please select a Simple, Virtual and Free product”?

Do you notice an Error Message – Please select a Simple, Virtual and Free product.

Solution:

Following are the steps using which you can select the free Simple & virtual products on the optin page of the CartFlows.

Step 1: Go to CartFlows -> Funnels -> Your_Funnel

Step 2: Click the Settings icon on the Optin Step.

Step 3: Navigate to the Products Tab and Search & select your free simple or Virtual product from the optin page.

In a Nutshell, to resolve this issue, you will need to select Simple & Virtual Products.

The Optin Step type only allows selling the above-mentioned type of products. This Step Type provides only three fields such as First Name, Last Name, Email ID.

So the user cannot make a payment in this scenario, this is the reason you need to set the zero price value Simple / Virtual product.

If you need to add more custom fields in the Optin Type you will need the CartFlows Pro version.

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