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/ Documentation /Troubleshooting/ How to Fix the Blank Page Issue When Importing CartFlows Elementor Templates?

How to Fix the Blank Page Issue When Importing CartFlows Elementor Templates?

If you are using or importing CartFlows Elementor templates and encountering a blank page issue, don’t worry—this guide will help you resolve the issue quickly.

The blank page issue occurs because CartFlows’ updated Elementor templates are built using Flexbox and Grid Containers, which are not enabled by default in Elementor settings. 

These advanced layout features enhance responsiveness and flexibility, making your page designs more dynamic and user-friendly. If they are disabled, Elementor cannot render the templates, leading to a blank page when importing or editing them.

To resolve the blank page issue, you must activate the Flexbox and Grid Container features in Elementor. Follow these steps to do so:

  • Log in to your WordPress dashboard.
  • Navigate to Elementor > Settings.
  • Click on the Features > Elementor experimental features.
  • Locate and enable the Flexbox Container and Grid Container options. 

After enabling these settings, your templates should display correctly without any further issues.

Please refer to this screenshot for a better understanding.

You can also refer to this article https://elementor.com/help/elementor-experiments-2/

What Should You Do if the Issue Persists?

If enabling Flexbox and Grid Containers doesn’t resolve the issue:

  • Update Elementor and CartFlows to their latest versions.
  • Clear your browser cache and refresh the page.

If you still encounter issues after trying these solutions, feel free to reach out to our support team for further assistance.

We hope this guide helped you resolve the blank page issue with CartFlows Elementor templates.

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