|
/ Documentation /CartFlows/Troubleshooting/ How to Fix Blank Page Issue When Importing CartFlows Templates with Elementor

How to Fix Blank Page Issue When Importing CartFlows Templates with Elementor

If you are importing CartFlows Elementor templates and encounter a blank page, don’t worry this guide will help you resolve it.

This issue happens because CartFlows’ updated Elementor templates are built using Flexbox and Grid Containers, which are not enabled by default in Elementor. These layout features improve responsiveness and flexibility, but if disabled, Elementor cannot render the templates, resulting in a blank page when importing or editing them.

How to Fix the Blank Page Issue

To resolve the problem, enable the Flexbox and Grid Container features in Elementor:

  1. Log in to your WordPress dashboard.
  2. Go to Elementor > Settings.
  3. Open the Features tab.
  4. Enable the Container option.
Elementor's Container Feature

After enabling this feature, your templates should display correctly.

For more details, you can also check Elementor’s article on experimental features: Elementor Experiments

What to Do if the Issue Persists

If enabling Container option doesn’t fix the issue:

  • Update Elementor and CartFlows to the latest versions.
  • Clear your browser cache and refresh the page.
  • If the problem continues, please contact our support team.
Was this doc helpful?
What went wrong?

We don't respond to the article feedback, we use it to improve our support content.

Need help? Contact Support
On this page