- Hiding Fields on the Checkout Page
- Installing WooCommerce
- Using WooCommerce
- Using Your Theme's Header & Footer in a Step
- Embedding a Checkout Form on the CartFlows Checkout Page
- Hiding WooCommerce Pages and Products
- Using Pricing Tables
- Adding an Affiliate Program
- Setting a Funnel as the Homepage
- GDPR Compliance
- Dynamic Offers aka Rule Engine
- Instant Layout for Checkout and Thank You Step
- Adding Products from the URL to the Checkout Page
- Setting Up A/B Testing for Steps
- Deleting Plugin Data During Uninstallation
- Importing Ready-Made Templates for Funnels and Steps
- Importing and Exporting Funnels and Step
- URL Parameters
- Replacing the Main Checkout Order with an Upsell or Downsell
- Rolling back to a Previous Version
- Google Address Autocomplete
- Flatsome UX Builder
- ActiveCampaign
- Paypal Reference Transactions
- How PaypPal/Stripe Works
- Enabling Enfold Avia Layout Builder
- Setting Up Authorize.net for Upsell & Downsell
- Supported Payment Gateways
- Setting Up A/B Testing with Google Optimize
- Setting Quantity and Discount for Products on the Checkout Page
- Funnel in Test Mode
- Troubleshooting Plugin and Theme Conflicts
- Resolving the "Please Select a Simple, Virtual, and Free Product" Error
- Fixing Endless Loading on the Checkout Page
- Fixing the "We can't seem to find an order for you." Error on the Thank You Page
- Troubleshooting License Activation Issues
- Fixing the "Checkout ID Not Found" Error
- Fixing the "Session Expired" Error Message
- Resolving "Order Does Not Exist" Error on Upsell/Downsell Page
- Fixing the "Sorry, This Product Cannot Be Purchased" Error
- Resolving "No Product is Selected" Error
- Fixing Order Status Stuck at MainOrderAccepted
- Fixing the "Your Cart is Empty" Error Message
- Fixing "The Following Required Query String Data is Missing: Instance" Error
- Fixing "Page Not Found" on Checkout During Payment
- Fixing Checkout Page Redirection to Homepage
- Why Upsell/Downsell is Not Working or Being Skipped
- Enabling CartFlows Step Post Types for Page Builders
- How to Fix the "Sorry, the Content Area Was Not Found in Your Page" Error in Elementor
- Refreshing / Flushing WordPress Permalinks
- Fixing Request Timeout Errors When Importing Funnel or Step Templates
- Fixing "API Key Already Activated with Same Instance ID" Error
- Viewing CartFlows Logs
- Fixing 5XX Error When Importing Funnel / Step Templates
- Fixing Blank Page Issue when Importing CartFlows Elementor Templates
- Why is Step Editing Disabled When I Try to Edit the CartFlows Checkout or Thank You Page?
- Disabling Auto-fill of Address Fields Based on Zip Code
- Enabling Theme's Scripts & Styles Without Changing Page Template
- Disabling Auto-fill of Checkout Fields
- Allowing Cache Plugins to Cache CartFlows Pages
- Changing the "Choose a Variation" Text
- VAT Field Not Displaying for WooCommerce EU/UK VAT Compliance Plugin
- Enabling the Product Tab on Store Checkout
- Displaying the Order Summary Open on Mobile Devices
- Refreshing the Checkout Page After CartFlows AJAX Calls
- Overview
- Installing Modern Cart Starter
- Installing Modern Cart for WooCommerce
- Activating License Key
- Customizing General Settings
- Customizing Cart Tray Labels
- Customizing Cart Icon Settings
- Customizing Cart Tray Styling
- Understanding the Product Recommendations Feature
- Controlling Product Recommendation Source for Empty Cart
Troubleshooting License Activation Issues
If you’re having trouble activating a license, this documentation will help you identify and resolve the most common activation errors. These issues can occur if your site has been migrated, your license key was entered incorrectly, or the key is already linked to another site.
1. License is already activated for this website
If you see this error, your license may already be linked to your site.
Solution:
- Log in to your account.
- Click on API Keys from the sidebar.
- Delete the existing entry for your website.
- Try activating the license again.
2. License is activated for the same instance ID
This error may occur if you migrated your site or are re-activating the license.
To resolve this, follow the steps in this document: How to Resolve “Cannot Activate API Key. Key Already Activated with the same Instance ID” Error Message?
3. A customer account does not exist for this API Key
This error means the License Key is incorrect.
Solution:
- Log in to Membership Area.
- Copy the correct License Key and paste it into the activation field again.
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