How to Replace the Main Checkout Order with the Upsell/Downsell?

With CartFlows Pro version 1.6.0, we’re excited to introduce the Replace Main Order feature, designed to help you offer upgrade options directly from your Upsell or Downsell pages by replacing the original purchase made on the checkout page.

What does this feature do?

This feature allows you to offer an upgraded plan or product on your Upsell/Downsell pages and replace the main product purchased during checkout. For example, if a customer buys an Annual Plan at checkout, you can offer them a Lifetime Plan as an upsell and replace the original order with this upgraded plan seamlessly.

How does it work?

Let’s say you have two products:

• Product A: Annual Plan (sold on the checkout page)
• Product B: Lifetime Plan (offered as an upsell or downsell)

If you want to replace Product A with Product B after checkout, simply select Product B on your Upsell/Downsell page and enable the Cancel Main Order option.

When enabled, CartFlows will:

• Charge the price difference between the upsell/downsell product and the original checkout product
• Cancel the original order
• Replace it with the upgraded product from the Upsell/Downsell page

Important Requirements

To use this feature successfully, please note the following:

• The Create Child Order option must be enabled in CartFlows > Settings > Order tab
• The upsell/downsell product price must be greater than the main checkout product price
• When using multiple upsells, the main order will be replaced only by the first upsell/downsell offer that meets the criteria

How to enable the Replace Main Order feature

Follow these simple steps:

1: Go to CartFlows > Settings > Order tab and enable Create Child Order

2: Open the backend settings of the Upsell/Downsell page where you want to enable the replacement

3: Select the product you want to offer as the upgrade

4: Enable the Cancel Main Order option

Frequently Asked Questions