How to Enable Webhooks in Cart Abandonment Recovery for WooCommerce

The Cart Abandonment Recovery plugin for WooCommerce includes webhook support to help automate actions like sending coupon codes or follow-up notifications when a customer abandons the checkout process.

This allows seamless integration with automation tools like Zapier, so you can customize what happens after an abandonment event, for example, automatically emailing a unique coupon code.

Where to Find the Webhook Setting

To enable Webhooks, follow these steps:

1. Go to your WordPress dashboard.
2. Navigate to WooCommerce > Cart Abandonment.
3. Click on the Settings tab.
4. Locate the Webhook section and enable the Webhook Toggle.

Once enabled, you’ll be able to paste a webhook URL from your preferred automation platform.

How Webhooks Work

A webhook acts like a listener. When a shopper abandons the checkout, the plugin triggers the webhook to perform an action — such as:

• Sending an email with a coupon code.
• Notifying your CRM or marketing tool.
• Logging the event in an external system.

You can create and manage this logic using services like Zapier.

How to Set Up a Webhook with Zapier

Here’s how to configure a webhook using Zapier:

Step 1: Create a Zap

• Log in to Zapier and click My Zaps.
  
• Click Create Zap.

Step 2: Add a Webhook Trigger

• For the trigger app, search and select Webhooks by Zapier.
  
• Choose the Catch Raw Hook trigger and click Continue.
  

Step 3: Copy the Webhook URL

• Zapier will generate a webhook URL. Copy it.
  

Step 4: Paste the Webhook URL in Plugin Settings

• Go back to WooCommerce > Cart Abandonment > Settings > Webhook.
  
• Paste the Zapier webhook URL.

Step 5: Trigger a Sample

• In the Cart Abandonment plugin, use the Trigger Sample option.

• You can review the webhook data as shown below –

Step 6: Set the Action

• Add an Action Step in your Zap (e.g., Send Email etc.).

• Customize the action according to your workflow.
  

Sending Coupons via Webhook

If you’ve enabled the Auto-Generate Coupon Code feature in the plugin:

• Abandoned users will receive a personalized email with a discount.
  
• You can choose between a fixed or percentage discount and set an expiry timer for the coupon.
  

Need More Customization?

You can create multiple Zaps with different triggers and actions depending on your needs — whether it’s CRM integration, SMS alerts, or adding users to a mailing list.