Configuring Cart Abandonment Recovery for WooCommerce Settings

This guide explains how to configure the settings available in the Cart Abandonment Recovery for WooCommerce plugin. You can access these settings by navigating to WooCommerce > Cart Abandonment > Settings. The options available here help you track abandoned carts, automate recovery emails, webhook, manage coupons, and ensure privacy compliance.

General Settings

Control the main behavior for tracking and handling abandoned carts.Enable Tracking

Activates abandoned cart tracking. When enabled, the plugin monitors carts and triggers recovery actions if checkout is not completed within the set cut-off time.

Cart Abandoned Cut-Off Time

Set how many minutes after an item is added to the cart (without completing checkout) the cart will be considered abandoned. Minimum: 10 minutes.

Disable Tracking For

Exclude specific user roles (e.g., Administrator, Editor, Shop Manager) from abandonment tracking. These users will not trigger abandonment or receive recovery emails.

Exclude Email Sending For

Select which WooCommerce order statuses (e.g., Processing, Completed) are considered recovered. Once marked as recovered, no further recovery emails are sent.

Notify Recovery to Admin

Sends a notification email to the site admin when an abandoned cart is recovered.

Webhook Settings

Control how webhook events are triggered in your store.

Enable Webhook

Allows you to trigger a webhook automatically when a cart is abandoned or recovered. This is useful if you want to connect your store with third-party services for further automation.

Refer to this documentation to learn more about how to use webhooks.

Coupon Settings

Manage how recovery coupons are cleaned up.

Delete Coupons Automatically

Schedules a weekly cleanup of all expired and used recovery coupons created by the plugin.

Delete Coupons Manually

Immediately removes all expired and used coupons created by the plugin.

Email Settings

Configure sender details for recovery emails.

“From” Name

The name that appears as the sender in recovery emails.

“From” Address

The email address from which recovery emails are sent.

“Reply-To” Address

The email address where customer replies will be sent.

Recovery Report Settings

Get regular summary reports about your cart recovery performance.

Send Recovery Report Emails

Enable to receive periodic recovery report emails.

Email Address

Enter one or more email addresses (one per line) to receive the reports.

GDPR Settings

Ensure your store’s abandoned cart process complies with privacy regulations.

Enable GDPR Integration

Adds a consent message below the email field at checkout, informing customers their email and cart details will be saved for recovery purposes.

GDPR Message

Customize the privacy message shown to customers during checkout.

For more information about this setting, refer to this documentation.

Advanced Settings

Fine-tune plugin behavior and data handling.

UTM Parameters

Add UTM parameters to checkout page links in recovery emails for tracking in analytics. Enter each parameter on a new line.

Delete Plugin Data

Delete all plugin data and database tables when uninstalling the plugin. The plugin creates and uses its own database tables to store abandoned cart data. These tables will also be deleted when this option is enabled:

cartflows_ca_cart_abandonment
cartflows_ca_email_history
cartflows_ca_email_templates
Cartflows_ca_email_templates_meta

Note: All changes are saved automatically, there is no save button in the settings panel.