Exclude Products from Coupon in Cart Abandonment Recovery

The Exclude Products from Coupon feature in Cart Abandonment Recovery Pro allows you to define specific products for which recovery coupons should not be generated or applied in follow-up emails. This ensures better control over discounts and helps avoid unnecessary coupon distribution when restricted products are in the cart.

What is “Exclude Products from Coupon”?

This feature lets you select products (or variations) that should be excluded from receiving recovery coupons. When those products are in the cart, the system can skip sending coupon-based recovery emails to prevent confusion or misuse.

How It Works

Cart Abandonment Recovery Pro integrates with WooCommerce’s native exclude_product_ids option for coupons. When excluded product IDs are present in the cart, the plugin ensures that:

• Recovery coupons generated for the template won’t apply to those products.
• The follow-up email itself can be skipped to avoid sending a coupon that won’t work.

Why is it Useful?

• Prevents misuse: Protects items that are price-restricted or not meant for discounts.
• Cleaner experience: Avoids sending unusable coupons that might frustrate customers.
• Compliance and margin control: Ensures sensitive SKUs maintain profitability.

How to Set It Up (Step-by-Step)

1: Navigate to Follow-up Emails in Cart Abandonment Recovery.

2: Add or edit a template.

3: Enable Create Coupon Code and configure the coupon settings.

4: In the Exclude Products field, search and select the products/variations to exclude.

5: Save and activate the template.

How Does It Work in Practice?

• Selected product IDs are stored with the template.
• These IDs are added to the coupon’s exclude_product_ids setting.
• If the cart contains any excluded product, the system can skip sending the coupon email for that template.

Frequently Asked Questions