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Recover Abandoned Carts With SMS and WhatsApp

Go beyond email. Reach customers where they actually look — their phone. Send automated follow-ups via SMS and WhatsApp to bring back shoppers who left without buying.

14-day money-back guarantee. Cancel anytime.

Why This Matters

Email Alone Isn't Recovering Enough Carts

Most stores rely only on email to recover abandoned carts. But customers ignore promotional emails. They read texts.

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70%

Carts Abandoned

7 out of 10 shoppers leave WooCommerce checkout without completing their purchase.

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20%

Email open rate

Recovery emails average a 20% open rate. That means 80% of your follow-ups go unread.

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98%

SMS read rate

Text messages are read within minutes. SMS and WhatsApp put your recovery message where customers actually look.

Two Channels, One Plugin

Recover Carts Across Multiple Channels

Combine email, SMS, and WhatsApp to create a multi-channel recovery strategy that reaches every customer.

SMS Recovery

Automated SMS Follow-Ups via Twilio

Send timed text messages with recovery links and discount coupons to bring customers back to checkout.

Powered by Twilio

WhatsApp Recovery

Rich WhatsApp Messages via Meta Cloud API

Send pre-approved WhatsApp templates with buttons, recovery links, and personalized content to customers worldwide.

Powered by Meta WhatsApp Cloud API

How it Works

From Abandoned Cart to Recovered Sale in 3 Steps

No complex setup. Connect your provider, configure your templates, and let the plugin handle the rest.

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Step 1

Cart Is Abandoned

A customer fills in their details at checkout but leaves without paying. The plugin captures their phone number and consent.

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Step 2

Follow-Up Sent

An SMS or WhatsApp message is automatically sent based on your configured templates and time delays. Coupons are generated if set.

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Step 3

Sale Recovered

The customer taps the recovery link, returns to their pre-filled cart, and completes the purchase. Revenue recovered.

Features

Built for Real Recovery, Not Just Notifications

Every feature is designed to maximize cart recovery while keeping your store compliant and your customers happy.

Flexible Template Management

Create, clone, and schedule multiple SMS and WhatsApp templates. Each template has its own timing, messaging, and coupon settings so you can build a complete follow-up sequence.

feature template management
feature gdpr compliance

GDPR-Ready From Day One

Phone consent is built into checkout. Customers must explicitly opt in before any SMS or WhatsApp message is sent. No consent, no message — by design.

Smart Pre-Send Checks

Before any message goes out, the plugin runs validation checks to make sure the message is still relevant. No out-of-stock products. No messages to customers who already purchased.

feature presend checks
Why store owners choose this

More Channels. More Recoveries. More Revenue.

Multi-Channel Recovery

Combine email, SMS, and WhatsApp to reach customers through three different channels. If they miss one, they see the other.

Automated Coupon Codes

Generate unique discount codes automatically with each follow-up message. Give customers a reason to come back and complete their purchase.

Built-In Compliance

GDPR phone consent, unsubscribe support, and Meta template approval keep your messaging compliant and your reputation safe.

Timed Follow-Ups

Schedule messages at the intervals that work best. Send a nudge at 1 hour, a discount at 24 hours, and a final reminder at 48 hours.

Preview and Test

Send test messages from the editor before going live. See exactly what your customers will receive so there are no surprises.

Developer Extensible

Filter hooks let developers customize send logic, modify message content, and integrate with custom workflows.

Common Questions

Do you have any questions? See the list for our most frequently asked questions. If your questions is not listed here, then please contact us.

Yes. SMS messages are sent through Twilio. You need a Twilio account with an Account SID, Auth Token, and a phone number. The plugin stores your credentials securely and provides a test SMS option to verify setup.
WhatsApp messages are sent through Meta’s WhatsApp Cloud API. You create message templates in Meta Business Manager, get them approved, then connect them to the plugin using your Phone Number ID, Business Account ID, and Access Token.
Yes. The plugin requires explicit phone consent from customers at checkout. No messages are sent without opt-in. Customers can unsubscribe from all recovery channels at any time.
Absolutely. You can set up templates for both SMS and WhatsApp, each with their own timing. For example, an SMS at 1 hour and a WhatsApp message at 24 hours. Both work alongside the existing email recovery.
Yes. SMS and WhatsApp are additional channels alongside email. All three work together. When a customer unsubscribes from any one channel, they are unsubscribed from all recovery messages for that session.
No. SMS and WhatsApp integrations require an active Cart Abandonment Recovery Pro license. The free version supports email-based recovery only.

Start Recovering More Carts Today

Add SMS and WhatsApp to your recovery strategy. Your abandoned carts are waiting.
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