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Some of our team members are on leave for the Eid al-Fitr celebration, which may result in a slight delay in response times. Please note that we prioritize our Pro users. Rest assured, we'll get back to you as soon as possible. Thank you for your understanding, and Eid Mubarak!
Some Hints Before Lodging Support Ticket:
- Deactivate all plugins temporarily, just to see if it's caused by some plugin installed.
- Also please check if the problem persists if you temporarily switch to another theme.
If the problem is solved after the steps above, activate the original plugins and theme again one by one until the problem returns. This will help you identify what is causing it.
Here is a video that explains the process. If you’re concerned the debugging process might break your website, take a backup. It takes just a few minutes 🙂
Proceed with Support Ticket: